How your personal data is protected and used at mbet — everything is clearly explained on this page. We have nothing to hide when it comes to data privacy.
Your privacy is our responsibility
How mbet manages your data — six key principles.
This Privacy Policy applies to all users of the mbet (mbet-baji.com) website and mobile application. By creating an account or using our services, you are deemed to have accepted this Privacy Policy.
Mbet believes every user has the right to control their own personal data. We respect that right and maintain the highest level of transparency in how data is used. This policy is written in Bengali — because that is the language our members are most comfortable with.
Please Note: This policy explains what information we collect about you and how it is used. If you have any questions, feel free to ask our support team directly.
| Subject | Description |
|---|---|
| Policy Effective | January 2026 |
| Applicable platforms | Website & mobile app |
| Data Controller | Mbet (mbet-baji.com) |
| Contact | Support@mbet-baji.com |
| Language | Bengali (Primary) |
Mbet collects only the information necessary to provide its services — nothing more. Data is gathered in two ways: information you provide directly, and information collected automatically as you use the platform.
| Data Type | What Is Collected | Reason |
|---|---|---|
| Identity information | Name, date of birth | Account verification & age confirmation |
| Contact information | Mobile number, email | Login, support & notifications |
| Financial Information | Mobile Banking Number | Payment processing |
| Device information | IP, Browser, OS | Security & fraud prevention |
| Usage Data | Game history, betting logs | Service Improvement & Support |
| KYC information | National ID Card (if required) | Identity verification & compliance |
Collected data is used only for specific, defined purposes. mbet never uses your information for anything else without your consent. Every use of your data has a clear and legitimate reason behind it.
Marketing Note: If you no longer wish to receive promotional emails or notifications, turn them off in your account settings or let our support team know — they will be stopped immediately.
Mbet uses the latest technology to protect your data — not simply to meet compliance requirements, but to ensure genuine security. Your account details, payment data, and personal information are protected at every level.
Your role: Beyond technical safeguards, your own vigilance matters too — use a strong password and avoid logging in over public WiFi.
Cookies are used on the mbet website and app. Cookies are small data files stored in your browser — they help improve your experience and keep the site running smoothly.
| Cookie type | Purpose | Duration |
|---|---|---|
| Essential cookies | Maintains login sessions and keeps your account secure | Cleared at end of session |
| Functional Cookies | Remembers language and preferences | 30 Days |
| Analytics Cookies | Site usage analytics | 90 days |
| Security Cookies | Fraud & bot prevention | Session-based |
To disable cookies: You can block cookies through your browser settings — however, some features may not work as intended.
Mbet believes you have complete ownership over your personal data. The rights listed below are yours — simply contact Support if you wish to exercise any of them.
Mbet does not retain data longer than necessary. A separate retention period is defined for each category of information.
| Data Type | Retention period | Reason |
|---|---|---|
| Account Information | For as long as your account remains active | Service delivery |
| Transaction history | 5 years | Legal & financial audits |
| KYC documents | 3 years after account closure | Regulatory Obligations |
| Gaming Log | 2 Years | Dispute resolution |
| Support records | 1 year | Service quality improvement |
| Analytics data | 90 days | Service improvement |
Upon account closure: Data not covered by legal obligations is deleted within 90 days of account closure.
Mbet may update this Privacy Policy when necessary. For significant changes, members will be notified via email or in-app notification at least 7 days in advance. For minor changes, only the "Last Updated" date at the top of the page will be revised.
For any questions or concerns about our Privacy Policy, contact mbet Support directly. Ask in Bengali, get answers in Bengali — 24/7.
Using any online service means sharing some information — there's no way around it. What matters is how that information is used. mbet takes that question seriously.
It has been widely observed across many online platforms in Bangladesh that after registration, members receive unsolicited promotional calls from unknown numbers — a clear sign that their data has been passed to third parties. This does not happen at mbet. Selling your data means selling your trust — and that is something we will never do.
Many users hesitate about KYC verification — sharing national ID details doesn't always feel comfortable. That's completely understandable. At mbet, KYC information is stored with the highest level of security and used solely for identity verification purposes. Once your account is closed, this data is permanently deleted after a few years.
Financial transaction details — your bKash or Nagad number — are used solely for processing payments. No mbet staff member will ever contact you through these numbers directly. If anyone requests your payment details in mbet's name, it is fraud.
The Privacy Policy may seem lengthy, but the key points are straightforward: your data is secure, it is never sold, you can request deletion at any time, and you are always welcome to ask questions directly. That is all there is to it.
Mbet is built for the people of Bangladesh. Trust and reliability matter deeply here, and upholding that trust is our greatest responsibility — the Privacy Policy is a key part of how we honour it.
These are the two topics members ask about most.
Mbet is always about entertainment — not a source of income. Stay within your limits and take a break when you need to. mbet's responsible gaming tools are designed with you in mind.
Read the Responsible Gaming Policy