Last updated: January 2026

Mbet Privacy Policy — How We Protect Your Data

How your personal data is protected and used at mbet — everything is clearly explained on this page. We have nothing to hide when it comes to data privacy.

SSL Encrypted Never sold to third parties Transparent policy Fully in Bengali
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Your privacy is our responsibility


256-bit
SSL encryption layer
0
Selling data to third parties
24/7
Security Monitoring
48 Hours
Responding to data deletion requests

Core pillars of our Privacy Policy

How mbet manages your data — six key principles.

Limitations on data collection
mbet only collects information that is necessary to provide its services. Nothing extra is ever asked for — your privacy stays free from unwanted intrusion.
Maximum encryption protection
Every transaction and piece of personal information is protected with 256-bit SSL encryption — making it virtually impossible for hackers or third parties to gain access.
No Sale to Third Parties
mbet never sells your personal information to advertising companies or any other third parties. Your data belongs to you alone.
Your Control Over Your Data
You can view, correct, or delete your data at any time. mbet fully respects and upholds this right.
Transparent Cookie Policy
mbet uses cookies on its website — and this page clearly explains which types are used and why.
Option to Opt Out of Marketing Communications
You can opt out of promo or marketing notifications at any time — just update your account settings or contact support.

Section 01
Introduction & Scope of This Policy

This Privacy Policy applies to all users of the mbet (mbet-baji.com) website and mobile application. By creating an account or using our services, you are deemed to have accepted this Privacy Policy.

Mbet believes every user has the right to control their own personal data. We respect that right and maintain the highest level of transparency in how data is used. This policy is written in Bengali — because that is the language our members are most comfortable with.

Please Note: This policy explains what information we collect about you and how it is used. If you have any questions, feel free to ask our support team directly.

SubjectDescription
Policy EffectiveJanuary 2026
Applicable platformsWebsite & mobile app
Data ControllerMbet (mbet-baji.com)
ContactSupport@mbet-baji.com
LanguageBengali (Primary)
Section 02
What information we collect

Mbet collects only the information necessary to provide its services — nothing more. Data is gathered in two ways: information you provide directly, and information collected automatically as you use the platform.

Data TypeWhat Is CollectedReason
Identity informationName, date of birthAccount verification & age confirmation
Contact informationMobile number, emailLogin, support & notifications
Financial InformationMobile Banking NumberPayment processing
Device informationIP, Browser, OSSecurity & fraud prevention
Usage DataGame history, betting logsService Improvement & Support
KYC informationNational ID Card (if required)Identity verification & compliance
  • Minimal data collection — only what is strictly necessary
  • KYC information is only requested when necessary — it is not mandatory for all users
  • Financial details are used for payments only — never shared or used elsewhere
Section 03
How Your Data Is Used

Collected data is used only for specific, defined purposes. mbet never uses your information for anything else without your consent. Every use of your data has a clear and legitimate reason behind it.

  • Account creation & management — login, password recovery
  • Payment processing — accepting deposits and processing withdrawals
  • Customer support — Verifying account information to resolve issues
  • Security — Preventing fraud and unauthorized access
  • Service improvement — Analyzing usage patterns to enhance your experience
  • Marketing — promotional notifications sent only with your consent
  • Legal obligations — Providing relevant information upon request from authorities

Marketing Note: If you no longer wish to receive promotional emails or notifications, turn them off in your account settings or let our support team know — they will be stopped immediately.

Section 04
Sharing Data with Third Parties

Mbet does not sell your personal data to advertisers or any third parties — this is a core principle we stand firmly by. However, data may be shared in a limited number of circumstances.

SituationShared WithReason
Payment processingBKash, Nagad, RocketTo Complete Transactions
Game ProvidersGame software providerFor verifying game results
Legal obligationsRelevant AuthoritiesTo comply with legal orders
Fraud PreventionSecurity OrganisationFor Anti-Money Laundering Purposes
  • Third-party partners are required to comply with their own privacy policies
  • Payment partners are only given the information strictly necessary to complete a transaction
  • Your data is never sold or rented for commercial purposes
Section 05
Our technology for data protection

Mbet uses the latest technology to protect your data — not simply to meet compliance requirements, but to ensure genuine security. Your account details, payment data, and personal information are protected at every level.

  • 256-bit SSL Encryption — Active on all data transfers
  • Two-Factor Authentication (2FA) — an extra layer of security for your account
  • Certified RNG — Game outcomes are verifiable and fair
  • 24/7 security monitoring — Suspicious activity detected in real time
  • Encrypted database — stored data is kept encrypted at all times
  • Restricted access — Only authorized mbet staff have access to data on a need-to-know basis
  • If anyone asks for your password — that's not an mbet employee, that's a scammer

Your role: Beyond technical safeguards, your own vigilance matters too — use a strong password and avoid logging in over public WiFi.

Section 06
Cookie Usage Policy

Cookies are used on the mbet website and app. Cookies are small data files stored in your browser — they help improve your experience and keep the site running smoothly.

Essential cookies Functional Cookies Analytics Cookies Security Cookies
Cookie typePurposeDuration
Essential cookiesMaintains login sessions and keeps your account secureCleared at end of session
Functional CookiesRemembers language and preferences30 Days
Analytics CookiesSite usage analytics90 days
Security CookiesFraud & bot preventionSession-based

To disable cookies: You can block cookies through your browser settings — however, some features may not work as intended.

Section 07
Your rights over your data

Mbet believes you have complete ownership over your personal data. The rights listed below are yours — simply contact Support if you wish to exercise any of them.

👁️
Right to access your data
You can request to know what information mbet holds about you — a response will be provided within 48 hours.
✏️
Right to correct your information
If any of your information is incorrect or outdated, you can request a correction — our support team will update it promptly.
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Right to erasure
If you close your account and there are no outstanding legal obligations, your data will be deleted.
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Right to Opt Out of Marketing
You can opt out of promotional or marketing messages at any time.
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Data portability
You can request a copy of your data — it will be provided in a readable format.
⏸️
Right to Restrict Processing
You may object to the use of your data for specific purposes — raise it with Support and it will be reviewed.
Section 08
How long your data is retained

Mbet does not retain data longer than necessary. A separate retention period is defined for each category of information.

Data TypeRetention periodReason
Account InformationFor as long as your account remains activeService delivery
Transaction history5 yearsLegal & financial audits
KYC documents3 years after account closureRegulatory Obligations
Gaming Log2 YearsDispute resolution
Support records1 yearService quality improvement
Analytics data90 daysService improvement

Upon account closure: Data not covered by legal obligations is deleted within 90 days of account closure.

Section 09
Privacy Policy Updates & Contact

Mbet may update this Privacy Policy when necessary. For significant changes, members will be notified via email or in-app notification at least 7 days in advance. For minor changes, only the "Last Updated" date at the top of the page will be revised.

For any questions or concerns about our Privacy Policy, contact mbet Support directly. Ask in Bengali, get answers in Bengali — 24/7.

Live Chat: available 24/7 on the site or app
Response to privacy requests: within 48 hours

Mbet's approach to your data

Using any online service means sharing some information — there's no way around it. What matters is how that information is used. mbet takes that question seriously.

It has been widely observed across many online platforms in Bangladesh that after registration, members receive unsolicited promotional calls from unknown numbers — a clear sign that their data has been passed to third parties. This does not happen at mbet. Selling your data means selling your trust — and that is something we will never do.

Many users hesitate about KYC verification — sharing national ID details doesn't always feel comfortable. That's completely understandable. At mbet, KYC information is stored with the highest level of security and used solely for identity verification purposes. Once your account is closed, this data is permanently deleted after a few years.

Financial transaction details — your bKash or Nagad number — are used solely for processing payments. No mbet staff member will ever contact you through these numbers directly. If anyone requests your payment details in mbet's name, it is fraud.

The Privacy Policy may seem lengthy, but the key points are straightforward: your data is secure, it is never sold, you can request deletion at any time, and you are always welcome to ask questions directly. That is all there is to it.

Mbet is built for the people of Bangladesh. Trust and reliability matter deeply here, and upholding that trust is our greatest responsibility — the Privacy Policy is a key part of how we honour it.


Frequently Asked Questions

These are the two topics members ask about most.

Under normal circumstances, funds sent via bKash, Nagad, or Rocket 30 seconds to 2 minutes is credited to your mbet account balance. If the mobile network is busy or payment servers are under heavy load, up to 5 Minutes may be required. If it takes more than 5 minutes, try refreshing your browser or app first. If the issue persists, contact mbet Live Chat support — Transaction ID or reference number having it on hand will help resolve things faster. If a payment was deducted but hasn't shown up in your balance — don't panic, just contact Support. In 99% of cases, it's a temporary delay on the payment gateway's end and your money is not lost. The Support team will verify the transaction and manually credit your balance. Support is available around the clock, any time of day or night.

Log in to mbet to start cricket betting "Sports Betting" Go to the section, then select "cricket". You will see a list of ongoing and upcoming matches. Each match offers a variety of markets, such as — Match Winner (who will win), Toss Winner, First Innings Runs, Over/Under (whether the total runs will be over or under a set number), Wicket markets And during live matches In-Play Betting. Browse the markets and view the odds — clicking your preferred team will open the bet slip. Enter your stake and confirm. You can bet on all cricket formats: T20, ODI, and Test matches. Odds boosts for Bangladesh international matches, IPL, BPL, and the World Cup are offered regularly — on the latest Promo page Stay alert.
Privacy — our core commitments
256-bit SSL encryption active
Your data is never sold to third parties
Only necessary data is collected
24/7 security monitoring
Right to Access, Correct, and Delete Your Data
Option to Opt Out of Marketing Messages
7-day advance notice for any changes
mbet will never ask for your password or OTP
Be cautious if you receive a call from an unknown number claiming to be from mbet

Play responsibly

Mbet is always about entertainment — not a source of income. Stay within your limits and take a break when you need to. mbet's responsible gaming tools are designed with you in mind.

Read the Responsible Gaming Policy

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Your Data Is Secure — Get Started with Confidence

Your privacy is fully protected at mbet. Register today and join Bangladesh's most trusted betting platform.

SSL Secured — Your Data Is Never Sold


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